Faq
Shipping & Delivery
What are your shipping options?
We offer standard and express shipping to most countries. Delivery times vary by destination and shipping method selected during checkout.
How can I track my order?
Once your order is shipped, you'll receive a confirmation email with tracking information. You can use this to monitor your package's journey.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. Please contact our support team at [email protected] to initiate a return.
How long does it take to process a refund?
Refunds are processed within 5-7 business days after we receive your returned items. The time it takes for the refund to appear in your account depends on your payment provider.
Product Information
How do I determine my size?
Each product page includes detailed size charts with measurements. We recommend comparing your measurements to our size guide for the best fit.
Are your products true to color?
We make every effort to display colors accurately, but monitor settings may vary. If you have specific color concerns, please email [email protected] before ordering.
Payment & Security
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods depending on your region.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect all transactions. We never store your full payment details on our servers.
Customer Service
How can I contact customer service?
For any inquiries, please email us at [email protected]. Our team typically responds within 24-48 hours.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.