Tracking order

Order Tracking Process

At BelleTissu, we understand how important it is for you to track your order. Here's how you can easily monitor your package:

  1. Order Confirmation Email

    Once your order is processed, you'll receive a confirmation email at the address you provided during checkout. This email contains your order number and important details.

  2. Shipping Notification

    When your order ships, we'll send another email with your tracking number and carrier information. This typically occurs within 1-3 business days after order placement.

  3. Tracking Your Package

    Use the tracking number provided in your shipping notification to monitor your package's journey. Most orders are trackable within 24 hours after shipment.

Using Third-Party Tracking Services

For comprehensive tracking across multiple carriers, we recommend using:

17Track

17Track is a reliable global package tracking platform that supports most international carriers. To use it:

  1. Visit www.17track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package's current status and location

Need Assistance?

If you experience any issues tracking your order or if your tracking information hasn't updated for several days, please contact our customer support team at [email protected]. Include your order number and we'll be happy to assist you.

Tracking Tips

  • Tracking numbers may take 24-48 hours to activate in carrier systems
  • International shipments may show limited tracking details until they reach the destination country
  • During peak seasons, tracking updates may be slightly delayed