Shipping policy
Shipping Policy
Shipping Methods
BelleTissu currently offers Standard Shipping for all orders. We partner with reliable carriers to ensure your items arrive safely and on time.
Processing Time
All orders are processed within 2-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or sales events, processing may take slightly longer.
Shipping Time & Costs
Standard Shipping typically takes 5-10 business days for delivery after processing. Shipping costs are calculated at checkout based on your location and order weight.
Note: We currently do not offer free shipping promotions.
Shipping Destinations
We ship internationally to most countries. If you have questions about shipping to your specific location, please contact us at [email protected] before placing your order.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your package's journey.
Customs & Import Taxes
International customers may be subject to customs fees, import duties, or taxes. These charges are the customer's responsibility and are not included in our shipping costs or product prices.
Shipping Address
Please ensure your shipping address is complete and accurate. BelleTissu is not responsible for packages sent to incorrect addresses provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately at [email protected] with your order details. We will work with the carrier to resolve the issue.